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27 July 2020
Businesses today are facing an ever-increasing range of risks. Risk Assist is designed to help your clients better anticipate and mitigate these risks.
With features including sector specific health and safety guidance, eLearning modules, a virtual HR department and business continuity software, Risk Assist offers real added value and can help you win, retain and protect your clients.
Here are just a few of the ways Risk Assist is already making a difference…
Offering reassurance as businesses reopen
As companies look to reopen, the timely and comprehensive information on the Risk Assist COVID-19 Hub is proving invaluable.
One broker described Risk Assist as a “great, and timely addition”, saying: “I recently had a client who decided to move across to NIG at renewal. They had been discussing concerns over reopening their business and how they would have to adapt to the new way of running day-to-day. They, like so many others, just wanted updated information to guide them.”
The broker added that when it came to selling the NIG quotation to the client, the addition of Risk Assist was like providing an extra product to them that was more relevant than ever.
Extra support for Health & Safety Managers
During a recent renewal conversation, it was Risk Assist’s suite of health and safety support that solved a challenge the client was facing and helped secure the deal for the broker. During initial conversations it transpired that the insured's Health & Safety Manager needed some help and guidance. The broker was able to point to the online questionnaire and assessment that they could complete to highlight any potential gaps.
The "Ask the Expert" feature and eLearning modules that the H&S Manager could complete and assign to other employees also demonstrated Risk Assist’s value.
Building cost assessment ensures accurate cover in place
One broker recently shared how the BCH building validation, which is part of the Risk Assist package, ensured his client had sufficient cover in place for their property. A desktop assessment was carried out – negating the need for a costly site survey – and highlighted that the building was under-insured. The client was able to instruct the broker to increase the property sum covered, ensuring they are adequately protected in the event of a loss.
Setting NIG – and you - apart
One thing that has been clear from our conversations with brokers is that Risk Assist really helps set NIG, and by extension you, apart from the competition and is helping win and retain business.
Find out more about how Risk Assist can benefit you and your clients. Get in touch with your usual NIG contact today.
Watch our Risk Assist animation for more information.