News & views

Thursday, May 04, 2017

NIG are now a paperless organisation when it comes to customer documentation.

Documentation for all of our regionally-traded products is now only available via the eDocs portal on TheHub.

Feedback for the eDocs portal has been very positive.  In order to access customer documents via the eDocs portal you must register on our award winning online trading platform, TheHub.

For more information, you should contact your Senior Business Development Manager or Underwriter.


eDocs, Here’s Why …

The launch of the eDocs portal back in December was just another example of how NIG is using technology to drive change in the industry, and enabling brokers to fulfil their customers' needs.

Here are some of the other benefits that the eDocs portal offers: 

  • Instant access to electronic documents to download or email
  • Safe and secure storage of documents - accessed whenever needed
  • Utilises same system as eTrade - no need for multiple logons
  • Good for the environment - millions of sheets of paper saved ever year 

For an introduction to the eDocs portal please read through the eDocs guide attached below.


Client Documents

Regionally-traded client documents such as Agency Account Statements, Claims and Credit Letters will not be accessible via the eDocs portal and will continue to be posted to you.

Click here to download the ‘Introducing eDocs … a how to’ guide