News & views

Monday, April 10, 2017

You will be aware that we are becoming a paperless organisation when it comes to customer documentation.

From Monday 1 May 2017, NIG will no longer use paper documentation for regionally-traded products. Documentation will only be available via the eDocs portal on TheHub.

Feedback for the eDocs portal has been very positive. In order to access customer documents after Monday 1 May 2017, you must register on our award winning online trading platform, TheHub.

For more information, brokers should contact their Senior Business Development Manager or Underwriter.

eDocs, Here’s Why?

The launch of the eDocs portal is another example of how NIG is using technology to drive change in the industry, and enabling brokers to fulfil their customers' needs.

Here are some of the other benefits which the eDocs portal offers: 

  • Instant access to electronic documents to download or email
  • Safe and secure storage of documents - accessed whenever needed
  • Utilises same system as eTrade - no need for multiple logons
  • Good for the environment - millions of sheets of paper saved ever year

For an introduction to the eDocs portal please read through the eDocs guide attached below.

Client Documents

Regionally - traded client documents such as Agency Account Statements, Claims and Credit Letters will not be accessible via the eDocs portal and will continue to be posted to our brokers.

Click here to download the ‘Introducing eDocs … a how to’ guide