News & views

Wednesday, November 09, 2016

October 24th was a big day for NIG as it marked the soft launch of electronic documents for all regionally-traded products through our eDocs portal on TheHub. The technology has been successfully piloted with 20 of our brokers, and will be periodically released to our wider broker network from mid-December onwards. Further details will be communicated via email over the coming weeks.

The milestone marks a huge step forward for NIG as it moves us closer to being a paperless organisation. This move will improve our environmental footprint, saving millions of sheets of paper annually, and most importantly will dramatically reduce the time it takes for brokers to access customer documents.

The upload of regionally-traded product documentation onto the eDocs portal means a wider range of product documentation is available through our eTrading platform, TheHub, than ever before. However, regionally-traded client documents such as Agency Account Statements, Claims, and Credit Letters will not be accessible via the eDocs portal and will continue to be posted to our brokers.

The eDocs portal is another example of how NIG is using technology to drive change in the industry, enabling brokers to fulfil their customers' needs and marks another significant step on NIG’s journey towards being effortless to trade with.

eDocs. Here's why...

- Instant access to electronic documents to download or email
- Safe and secure storage of documents - accessed whenever needed
- Utilises same system as eTrade - no need for multiple logons
- Good for the environment - millions of sheets of paper saved ever year

Individuals who trade with NIG and are registered on TheHub will automatically be signed up to electronic documents. These individuals will gain access to the eDocs portal as it is rolled out to the wider broker network. Further details concerning exact access dates will be communicated via email over the coming weeks.

If any individuals trading with NIG are not signed up to TheHub and need access to customer documents they'll need to register as soon as possible. For more information, brokers should contact their NIG Relationship Manager or Underwriting team.